Frequently Asked Questions

Welcome to the Origins FAQ page!

Here, we've compiled a list of the most common questions we receive from our amazing community. Whether you have inquiries about ordering, shipping, our products, or our social impact initiatives, you'll find your answers here. If you don't find what you're looking for, don't hesitate to reach out to us at We're here to help and ensure your experience with Origins is as delightful and enriching as our collections!

Ordering & Shipping

How long does it take to receive my order?

How can I track my order?

Do you ship internationally?

Can I change or cancel my order after placing it?

Product Information

What sizes do you offer?

How should I care for my Origins apparel?

Are the colors of the product images accurate?

Returns & Exchanges

What is your return policy?

Can I exchange an item for a different size or color?

Supporting Social Good

How does my purchase contribute to social good?

Can I suggest a non-profit for future collaborations?

Supporting Social Good

How can I get involved with Origins?

Do you offer wholesale pricing?

Didn’t find the answer you were looking for? Contact us directly at, and we’ll be happy to assist you.